Reinventing banks as lifestyle advisers

Banks are facing increasing pressure for growing their business in the face of the emergence of new competition across all their service areas. The profound changes in consumer behaviour, technological innovations, the availability of a massive amount of data and the connected lifestyle of customers has led to a blurring of industry boundaries. Now we have a situation where a bank is competing with not only other banks but also the e-commerce players, digital wallets, postal services, retailers and technology players. The level of consumer engagement with the brand will be the…

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Daily Report: Reinventing Food Isn’t Easy

Food delivery services are having a hard time turning a profit, and they are dreading the day that Amazon officially acquires the high-end grocer Whole Foods. Uber, the ride-hailing service, is simmering in management chaos and a tough intellectual property fight with Google’s parent company, Alphabet. And that brings us to Hampton Creek, the company that is trying to reinvent food. Last year, the vegan food start-up quietly ordered its workers to buy mass quantities of its flagship product, Just Mayo, from stores. Such an effort could make Just Mayo seem more popular than it…

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Charter Schools Are Reinventing Local Control in Education

America’s devotion to local control of schools is dying, but it is also being reborn as a new faith in charter schools. These independently operated public schools—nearly 7,000 across the country, and counting—provide a much-needed option for almost three million youngsters in 43 states. As students return to school, the enterprise responsible for educating them is changing in ways that few people are aware of. Charters are fomenting a quiet revolution in governance in public education. The prevailing arrangement in America’s 14,000 school systems starts with an elected board. The…

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