Reinventing banks as lifestyle advisers

Banks are facing increasing pressure for growing their business in the face of the emergence of new competition across all their service areas. The profound changes in consumer behaviour, technological innovations, the availability of a massive amount of data and the connected lifestyle of customers has led to a blurring of industry boundaries. Now we have a situation where a bank is competing with not only other banks but also the e-commerce players, digital wallets, postal services, retailers and technology players. The level of consumer engagement with the brand will be the…

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Daily Bread Food Bank’s annual hunger report highlights growing need among adults

Adults are increasingly relying on Toronto food banks more than young people, a new report has found. The Daily Bread Food Bank released its annual Who’s Hungry report on Monday, breaking down the trends behind the 905,970 visits its clients made between April 2015 and March 2016. A further 2.6 million meals were given out through meal programs, the organization said. One of the key findings: clients 45 and older now make up 35 per cent of food bank users, up from 26 per cent in 2006. Some 39 per cent…

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